Ratings & Reviews

Overall Rating

5(21 reviews)95.2% of customers recommend this property

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Resident Reviews

submitted by Terri M. - |Recommended: YesExceptional staff and manager — I have to say that working with Kenneth, Dion and Scott has been a wonderful experience. Moving is such a time consuming and difficult task, but everyone bent over backwards to assist me and make this normally hard process smooth. Kenneth is kind and caring, Dion even said he could help me get a dog walker for my pet and Scott was amazing with his help to find a moving company. Just an all around 5 Star property management team. I can’t say enough what a blessing they have all been during this process.
submitted by Alma E. - |Recommended: YesWarm staff and peaceful living. — I've lived here for nearly two years now and it has had it's hills and valleys. I thankfully enjoy a safe and convenient living here at Prairie Crossing. I must also include that the current manager is wonderful I normally just go in the leasing office for packages and ask a question here or there. However recently I stopped in to ask a question and I was able to speak with the new manager. I had the warmest experience with him I'm looking forward to the the new activities and amenities of Prairie Crossing
submitted by Lidya K. - |Recommended: YesLoved it — Nice place to say
submitted by Lu H. - |Recommended: YesYou will have a free accessible parking garage — It is very nice having a parking garage that really close by your apartment. The only thing you need to know is that don't stay up too late outside, otherwise you have to park at the 5th floor.
submitted by David H. - |Recommended: YesStaff — I just moved in about three months ago and of all the staff members it's Desiree who is always helpful and knowledgeable. I hate to say this but if she wasn't there the office would fall apart.
submitted by Rebecca F. - |Recommended: YesNice place to live — Everyone is very nice and there is never too much noise. Nice little neighborhood to live in
submitted by Tymmecia D. - |Recommended: NoResident since 2014 — As long as you do not have to deal with the online portal the most convenient way to pay your rent it's a pretty good complex. Some of the charges don't make sense. For example they added a charge to pick up packages. They marketed it as package pick up when really they just come through a different door after you ring the demeaning bell I almost feel bad even ringing it. Oh and they don't stay open for package pick up after 6. Most complexes charge for the after hour lockers. They charged every tenant 5 month for the hotel bell. Oh and before we paid 20 month for trash. Then they fired the valet service... they now added that task to maintenance but surely continue to charge me that same 20 month. Oh and lastly, the billing system, when they did make the mistake that resulted in not getting the utility bills added to our account in time, rather than take responsibility, she blamed it on the company they use and ME Then when she took off the supposed late charge yes they were prompt on the late charge but took 5 days to tell me how much needed to be paid she had the nerve to tell me well this is a one time courtesy. The leasing agents are pleasant though, I do want to give them their credit at least. But I am counting down the days until I can get out of here due to multiple financial and customer service issues I've had all since this new management took over in late 2017
submitted by Shawn L. - |Recommended: YesGreat location, great view, great staff — I absolutely love the apartment. I love the huge windows and the view. Probably most important is that I am about 2 miles from my office. I have lived here almost 6 years now because of that. The staff, old and new, has always been extremely accommodating and easy to deal with.
response from property -Thanks so much for the review Shawn. Chance Gourd
submitted by Ryan L. - |Recommended: YesGreat place to call home — Prairie Crossing is a great place to call home. We have been able to establish community and to meet our neighbors, getting to know many people during our time at Prairie Crossing. The office staff are also great, easy to talk to and very approachable. I would 100 recommend Prairie Crossing as a place to call home
response from property -Thank you for the kind review Ryan.
submitted by Carmen S. - |Recommended: YesGood experience — Everything is great about Prairie Crossing, the only two problems is the garage and the noise from the street which could be prevented by installing better windows
response from property -Thank you for the nice review Carmen.
submitted by Callie M. - |Recommended: YesGreat place to live — Pretty place, quiet neighbors, parking garage. If I'm being honest the only thing I hate is that when they switched property management, they added a 2 payment fee for each payment. Very lame thing to be bugged about but other than that, I don't have any problems
response from property -Thank you for the nice review Callie.
submitted by Thi N. - |Recommended: YesGreat area — Nice and Quiet
submitted by Helbert C. - |Recommended: YesA nice place — It is a nice place to live, but if you don't like dogs it is not a good idea.
submitted by Tyrone T. - |Recommended: YesPrairie Crossing — I love this complex. It's relatively quiet, the neighbors are nice, and pet friendly. Minutes away from Dallas Galleria and Addison, great management, and the CareTeam is remarkable. Grounds are always kept, parking availability is always high, and the amenities are abundant. I highly recommend this complex.,
submitted by Robert N. - |Recommended: YesIt a nice area and nice aprartments — It nice and safe.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Prairie Crossing", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Prairie Crossing", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose